2dys ago sent email but still no answer (Pro) [Resolved]

Anything related to Liqube Audio products
Post Reply
Dam
Starting to like this
Posts: 17
Joined: June 2nd, 2018, 11:30
First Name: Damiano
Artist Handle: Delirium Tremens
Your primary DAWs: FL Studio

2dys ago sent email but still no answer (Pro) [Resolved]

Hello everyone,

I just wanted to purchase a Pro license, sent an email but still didn't received any answer.

Sorry if cluttering the forum, but wanted to be sure my mail has been received. Is anything I can do? I really can't wait to use the Pro version!

Anyway, thank you all for your hard work.

Cheers!

Martin
Liqube Audio
Liqube Audio
Posts: 97
Joined: September 13th, 2014, 19:30
First Name: Martin
Location: On a tree, throwing bananas

Re: 2dys ago sent email but still no answr (Pro license requ

You should have received an answer via email. Maybe it got marked as spam by mistake?

Dam
Starting to like this
Posts: 17
Joined: June 2nd, 2018, 11:30
First Name: Damiano
Artist Handle: Delirium Tremens
Your primary DAWs: FL Studio

Re: 2dys ago sent email but still no answr (Pro license requ

Thanks for the answer, unfortunately no. there's nothing there either, triple checked since the first day.
I've checked also if the data I sent you were wrong but nope.

Dam
Starting to like this
Posts: 17
Joined: June 2nd, 2018, 11:30
First Name: Damiano
Artist Handle: Delirium Tremens
Your primary DAWs: FL Studio

Re: 2dys ago sent email but still no answr (Pro license requ

Hello, I've just sent you another mail with a different email adress inside so you can try answering on that one.

Please let me know.


Regards,

Dam

Dam
Starting to like this
Posts: 17
Joined: June 2nd, 2018, 11:30
First Name: Damiano
Artist Handle: Delirium Tremens
Your primary DAWs: FL Studio

Re: 2dys ago sent email but still no answr (Pro license requ

hmm... still no mail anywhere... any news?

Thank you

Martin
Liqube Audio
Liqube Audio
Posts: 97
Joined: September 13th, 2014, 19:30
First Name: Martin
Location: On a tree, throwing bananas

Re: 2dys ago sent email but still no answr (Pro license requ

We're looking into this, might be an issue with our mail server, but we're not sure yet.

Luke777
Getting the hang of it
Posts: 5
Joined: June 7th, 2018, 13:37
First Name: Luke

Re: 2dys ago sent email but still no answr (Pro license requ

Hi, same issue for me. From email address associated with this account.

Luke777
Getting the hang of it
Posts: 5
Joined: June 7th, 2018, 13:37
First Name: Luke

Re: 2dys ago sent email but still no answr (Pro license requ

Hey, Just wanted to bump this, incase the app is still supported. Sent 4 emails so far for the Pro version. Have sent a request from same email address this account is registered to.

Martin
Liqube Audio
Liqube Audio
Posts: 97
Joined: September 13th, 2014, 19:30
First Name: Martin
Location: On a tree, throwing bananas

Re: 2dys ago sent email but still no answr (Pro license requ

We've been having technical difficulties with our mail server. They should be resolved now, Tom will email you later today.

Dam
Starting to like this
Posts: 17
Joined: June 2nd, 2018, 11:30
First Name: Damiano
Artist Handle: Delirium Tremens
Your primary DAWs: FL Studio

Re: 2dys ago sent email but still no answr (Pro license requ

Thank you, can't wait to put my mouse on it... asd

Luke777
Getting the hang of it
Posts: 5
Joined: June 7th, 2018, 13:37
First Name: Luke

Re: 2dys ago sent email but still no answr (Pro license requ

Hey, sorry about this, but I still haven't got an email back for the Pro version.

Dam
Starting to like this
Posts: 17
Joined: June 2nd, 2018, 11:30
First Name: Damiano
Artist Handle: Delirium Tremens
Your primary DAWs: FL Studio

Re: 2dys ago sent email but still no answr (Pro license requ

Same here, still no mail...

Martin
Liqube Audio
Liqube Audio
Posts: 97
Joined: September 13th, 2014, 19:30
First Name: Martin
Location: On a tree, throwing bananas

Re: 2dys ago sent email but still no answr (Pro license requ

You should have received mails by now. Please post here if you didn't, we may have to try other means of communication then. Sorry for the inconvenience!

Dam
Starting to like this
Posts: 17
Joined: June 2nd, 2018, 11:30
First Name: Damiano
Artist Handle: Delirium Tremens
Your primary DAWs: FL Studio

Re: 2dys ago sent email but still no answr (Pro license requ

Unfortunately not, sorry. Did you maybe tried also sending a mail to the second address I suggested you in my last mail?

Regards,

Dam

Luke777
Getting the hang of it
Posts: 5
Joined: June 7th, 2018, 13:37
First Name: Luke

Re: 2dys ago sent email but still no answr (Pro license requ

I've got nothing either. Do have a quick question. Does Resonic Pro let you extract sections from individual audio tracks in a multitrack wma file? Or when you are selecting sections to move to NLEs does it just select across all the audio tracks in a file?

Luke777
Getting the hang of it
Posts: 5
Joined: June 7th, 2018, 13:37
First Name: Luke

Re: 2dys ago sent email but still no answr (Pro license requ

Is there some other way can pay through and sort, I mean its 2018 there shouldn't be massive problems with sending and receiving emails.

Tom
Liqube Audio
Liqube Audio
Posts: 968
Joined: December 12th, 2012, 19:12
First Name: Tom
Artist Handle: Liqube
Your primary DAWs: Live, Cubase
Location: Over there
Contact:

Re: 2dys ago sent email but still no answr (Pro license requ

Hey guys, please have a look here: https://forums.resonic.at/viewtopic.php?f=5&t=525

Thanks for the patience, really, is all I can say.
Join our Slack community for chat, testing, and new builds; or our Resonic Users FB group.

A user interface is like a joke: if you have to explain it, it's not that good.

Dam
Starting to like this
Posts: 17
Joined: June 2nd, 2018, 11:30
First Name: Damiano
Artist Handle: Delirium Tremens
Your primary DAWs: FL Studio

Re: 2dys ago sent email but still no answr (Pro license requ

No problem, payement done, mail sent :)

Thank you.


Dam

ebrunne
I'll think of more soon
Posts: 2
Joined: June 14th, 2018, 11:24
First Name: Erik
Your primary DAWs: reaper

Re: 2dys ago sent email but still no answr (Pro license requ

Its the same for me.

Thanx in advance.

Im total excited about resonicPlayer, was searching some weeks for that solution in the web. Great work!!

Erik

ebrunne
I'll think of more soon
Posts: 2
Joined: June 14th, 2018, 11:24
First Name: Erik
Your primary DAWs: reaper

Re: 2dys ago sent email but still no answr (Pro license requ

Thank you Tom, email sent!

best regards,
Erik

Kuusniemi
Yay, I posted something
Posts: 1
Joined: August 21st, 2018, 21:23
First Name: Tapsa
Your primary DAWs: Studio One 4, Bitwig Studio 2

Re: 2dys ago sent email but still no answr (Pro license requ

I also have sent emails with my details but not sure if they have come through.

Post Reply